Salesforce has spent the last 20 years building a $13 billion company, largely on the back of a CRM application delivered as a cloud service. In its most recent financial guidance, Salesforce ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Microsoft Dynamics 365 CRM stands out as a comprehensive AI-powered platform designed to meet the evolving needs of ...

Microsoft is putting some additional horsepower behind its Dynamics 365 business applications, with the addition of new artificial intelligence tools and mixed reality capabilities. Dynamics 365 ...

Deep-pocketed investors have adopted a bearish approach towards Salesforce (NYSE:CRM), and it's something market players shouldn't ignore. Our tracking of public options records at Benzinga unveiled ...

The funding points to a shift away from bloated systems toward faster, AI-driven CRM platforms built for execution.

According to analysis by Gartner and Forrester, the two leading CRM platforms are Salesforce and Microsoft Dynamics 365. And, when you look at their features, functionality, and processes, they are ...